Privacy Policy
Effective 11/9/2026. Operated by FollowUp Done, Arizona. Questions: adam@impactorgroup.com, 720-369-7246.
1. What we collect.
From visitors and prospective clients: your name, phone number, email, business name, and the messages you send us. From clients: the lists you send us, which usually include your customers' names, phone numbers, and quote or service details, plus billing information handled by our payment provider. From calls and follow-ups: notes about what customers said, outcomes, and any request to stop contact. From our website: basic technical information such as browser type and pages visited.
2. How we use it.
To answer your questions, set up and deliver your service, contact your customers and leads on your behalf, prepare your reports and alerts, bill you, improve our service, and follow the law.
3. Your customers' information.
When you send us customer information, we use it only to perform the services you asked for. You are responsible for having the right to share it with us. We contact only your own customers and leads, and we stop immediately if someone asks us to.
4. Who we share it with.
We do not sell personal information. We share it only with service providers that help us operate (such as phone and texting providers, payment processors, document tools, and our website host), with you in your reports and alerts, and with authorities when required by law.
5. Calls and texts.
We make calls and send texts on behalf of our clients to the clients' own customers and leads. We say who we are calling for and why. Anyone can ask us to stop at any time and we will honor it right away. For texts, reply STOP to opt out.
6. How long we keep it.
We keep client customer lists and call records only as long as needed to provide the service, and delete them within 30 days after service ends unless the law requires us to keep something longer.
7. Your choices.
You can ask to see, correct, or delete your information, or to stop being contacted, by emailing adam@impactorgroup.com or texting 720-369-7246. If you are a customer of one of our clients, you can ask us to stop contacting you, and we will also tell the client.
8. Security and changes.
We use reasonable measures to protect information, but no system is perfectly secure. We may update this policy, and the effective date above shows the latest version. Our services are for businesses and are not directed at children.